Letters from Customers CAMCORDER REPAIR SONY RCA CANON JVC PANASONIC SHARP TOSHIBA HITACHI

These letters were completely unsolicited; however, permission was obtained to publish on this website.

Our thanks to all of them and of course to all of our customers!

This is a very grateful thank you to Dan and all of the staff at Video Tech.

permission to post this email in any form as a tribute to your quality work.

I just wanted to thank you for getting my camera to work again! I am so happy!

In fact, I was able to watch a tape that my sister had recorded back in 1993 when she first bought it and it had footage of some very special memories on it. So thanks! again for all of your efforts to restore the camera to good working order.

I appreciate your quality of work and attention to great customer service. Your repair prices were lower than anywhere else I could find and your FREE in-depth repair estimates where you actually disassemble a device in order to precisely identify the problem is simply wonderful. I will recommend your company to any of my friends who need video repair work.

Note to web designer: You should consider adding space on your main page for customer testimonials to the quality of your work. That way, visitors will hear from happy customers like me - maybe it'll draw you even more business.

Dear Wayne and everyone else at Video Tech.....
THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU :-))

THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU :-))

and so on and so on... great job fixing my Ricoh R-87H, I received it yesterday, it was in great shape thanks to some obvious expert packing and I even like the Sony door better! I went and shot some video yesterday and everything works great.

I guess I said thanks already but I have this "thang" about customer service and you guys really demonstrated yours!!

I maintained the actual formatting of the above letter as much as the browser will allow.
I said it to Liz, I'll say it again, you are very welcome .

Video Tech did a real professional job-returning parts, including checklist, shipping, turnaround time, receipt, etc.

New York's repair guys don't display Video Tech's level of professionalism, even though they can fix the things.

I give you my permission to use this letter as my endorsement of Video Tech's capabilities.
Regards, kb

I wanted to thank you for the service to our family's videocam this past week. I commend you on your communication throughout the process, keeping us posted on how it was coming along by phone and voicemail. We received it back on Friday, October 23, just days after having mailed it to you..

Letters from some of our satisfied customers from all over the USA